We want you to feel the Workshop delivered real value. This Refund Policy explains our money-back guarantee and how refunds work.
1. Money-back guarantee. If you attend all live sessions of The Complete Trader Plan and complete the exercises, and you still feel the Workshop did not deliver real value, you may request a full refund of your fee by writing to us within 24 hours of the end of the last session. This is a satisfaction guarantee on the educational program — it is not a guarantee of any trading result.
2. How to request a refund. Email admin@dhirajsinghbais.com from the email address used at registration, with the subject line "Refund Request — The Complete Trader Plan", including your name, registered phone number, and date of the Workshop.
3. Eligibility conditions. To qualify, you must have :
- attended all live sessions in full, and
- completed the exercises assigned during the Workshop, and
- submitted your request within the 24-hour window above.
4. What is not eligible.
- Requests made after the 24-hour window.
- No-shows or partial attendance where sessions/exercises were not completed.
- Requests arising from a breach of our Terms (e.g., recording or redistributing content).
- Chargebacks raised without first contacting us (please reach out to us first; we resolve genuine requests quickly).
5. Processing. Approved refunds are processed to your original payment method via Razorpay, typically within [7–10] business days of approval. Timelines on the bank/card side are outside our control.
6. Bonuses. Free bonus materials are provided as part of the offer and have no separate cash value; a refund of the Workshop fee does not create any additional liability.
7. Contact. admin@dhirajsinghbais.com